Standard processing time is between 3-5 business days, Monday through Friday 10am to 4pm Eastern Standard Time. We do not process on the weekends or holidays. Processing times are NOT included in the delivery time. Please plan accordingly.
Although we try to get your hair to you as fast as humanly possible, please don’t order hair less than 48 hours before you need it! It's always best to give yourself at least a 3 week cushion before you need it to avoid any unforeseen circumstances that may delay delivery.
We always ship from warehouses located in China. By DHL, UPS, TNT, ets.
One day in a week won't process orders-- U.S Saturday . Shipping companies all close on Sunday. Please choose the right shipping method with concern after Friday.
Processing & shipping times may be extended during sales & holidays.
Discounts cannot be applied or changed after you've made your purchase.
Multiple discounts cannot be applied to orders.
Orders will only be remained for 5 working days after placement whenphone number missing or unclear address. Longer than that, order will be cancled and money will be returned accordingly. So pls make sure that you leave correct shipping address and telephone number when place order.
Here’s everything you need to know about our Exchange Policy:
We take your happiness and satisfaction seriously.
If you are not happy with a recent purchase, we will do our best to put a smile back on your face
Maybe you got cold feet, maybe it’s not the right color, maybe you were thinking of another texture. We get it, stuff happens.
And yes, we sometimes make mistakes, too. If we’ve sent you the wrong hair length or texture, we’ll exchange it at our cost.
We usually accept paypal and credit card(Master Card, Visa), we also working on the Apple Pay too.
If your card is turn down or you can not get through your order, please contact our customer service to help:email@example.com
Here is one quick way to go through your order:
1. Choose the hair you want and email us all the details about your order, such as the hair type, the length, the pack you want, and price, and your details of your address to our customer service email: firstname.lastname@example.org
2. Then pay us by this https://www.paypal.me/buyerpayment ,when you pay it pls send us your screen shot or your paypal account to our customer service, when we get the payment, we will confirm all the detail to you again, then arrange the shipment for you within 24 hours.
3. Any questions, just feel free to contact us! Always waiting for u.
US Domestic (908) 605-0765
Monday > 8:30 am - 8:00 pm ET Tuesday > 8:30 am - 8:00 pm ET Wednesday > 8:30 am - 8:00 pm ET Thursday > 8:30 am - 8:00 pm ET Friday > 8:30 am - 8:00 pm ET Saturday > 10:00 am - 6:00 pm ET Sunday > 10:00 am - 6:00 pm ET
※Item: Headband Wigs Water Wave for Black Women Curly Wave Wigs with Headband Synthetic Wig
※Hair Material: Synthetic Heat Resistant Fiber
※Hair Color: Natural Black
※Hair Grade: Water Wave Hair, Medium Luster
※Base Material: None Lace Machine Made Wig Cap
※Cap Size:22-22.5 inches(54-58cm)
※Pack: 1 Piece Only
SHIPPING & RETURNS& SERVICES
※Shipping:Your goods will be shipped within 24-48 hours, we know you are eager to get it, 3-5 working days to arrive, clickshipmentfor details.
※Return: If you are not completely satisfied with your purchase for any reason, you may exchange an eligible item for a different item in 15 days, provided you follow the proper return procedure and eligibility guidelines.
※Services: Any questions can be answered within 24 hours, you can send messages to email@example.com.
Q1: Does The Head Band Come Off? Or Is a Permanent Fixture?
A: The headband is a permanent fixture. But we give you two headbands of random colors for you to wear.
Q2: Is the color of this black wig shiny?
A: This black wig color is very natural, it is not shiny very much, will just like your own hair.
1. Wash and deep condition hair regularly, one/two weeks a time is OK.
2. Detangle the hair gently by hand before washing to prevent shedding.
How to comb the wig?
When you need to comb a wig, be gentle. Do not use a regular brush. For straight and body waves, wide-tooth-comb is highly recommended. For curly and deep waves, please only use hand to prevent tangle. For stubborn tangles, applying a spray conditioner can help loosen them.
How to keep shape?
While you're sitting at home, take it off and put it on a wig stand. The stand will help keeps its shape and taking it off your head takes away from your own tugging and pulling hairs out.
How to wash the wig?
After washing a wig, do not shake it in a towel. Be careful and dry it piece-by-piece. This makes sure that strands of fibers don't fall off. Also, never style your wig while it's wet. Even those wet-to-style hairstyles are known to damage your wig.
How to dry the wig?
After saturating your wig in water, squeeze it dry. Don't wring it or base your wig could become mis-shaped and dry funny.