Standard processing time is between 3-5 business days, Monday through Friday 10am to 4pm Eastern Standard Time. We do not process on the weekends or holidays. Processing times are NOT included in the delivery time. Please plan accordingly.
Although we try to get your hair to you as fast as humanly possible, please don’t order hair less than 48 hours before you need it! It's always best to give yourself at least a 3 week cushion before you need it to avoid any unforeseen circumstances that may delay delivery.
We always ship from warehouses located in China. By DHL, UPS, TNT, ets.
One day in a week won't process orders-- U.S Saturday . Shipping companies all close on Sunday. Please choose the right shipping method with concern after Friday.
Processing & shipping times may be extended during sales & holidays.
Discounts cannot be applied or changed after you've made your purchase.
Multiple discounts cannot be applied to orders.
Orders will only be remained for 5 working days after placement whenphone number missing or unclear address. Longer than that, order will be cancled and money will be returned accordingly. So pls make sure that you leave correct shipping address and telephone number when place order.
Here’s everything you need to know about our Exchange Policy:
We take your happiness and satisfaction seriously.
If you are not happy with a recent purchase, we will do our best to put a smile back on your face
Maybe you got cold feet, maybe it’s not the right color, maybe you were thinking of another texture. We get it, stuff happens.
And yes, we sometimes make mistakes, too. If we’ve sent you the wrong hair length or texture, we’ll exchange it at our cost.
We usually accept paypal and credit card(Master Card, Visa), we also working on the Apple Pay too.
If your card is turn down or you can not get through your order, please contact our customer service to help:firstname.lastname@example.org
Here is one quick way to go through your order:
1. Choose the hair you want and email us all the details about your order, such as the hair type, the length, the pack you want, and price, and your details of your address to our customer service email: email@example.com
2. Then pay us by this https://www.paypal.me/buyerpayment ,when you pay it pls send us your screen shot or your paypal account to our customer service, when we get the payment, we will confirm all the detail to you again, then arrange the shipment for you within 24 hours.
3. Any questions, just feel free to contact us! Always waiting for u.
US Domestic (908) 605-0765
Monday > 8:30 am - 8:00 pm ET Tuesday > 8:30 am - 8:00 pm ET Wednesday > 8:30 am - 8:00 pm ET Thursday > 8:30 am - 8:00 pm ET Friday > 8:30 am - 8:00 pm ET Saturday > 10:00 am - 6:00 pm ET Sunday > 10:00 am - 6:00 pm ET
※Shipping:Your goods will be shipped within 24-48 hours, we know you are eager to get it, 3-5 working days to arrive, clickshipmentfor details.
※Return: If you are not completely satisfied with your purchase for any reason, you may exchange an eligible item for a different item in 15 days, provided you follow the proper return procedure and eligibility guidelines.
※Services: Any questions can be answered within 24 hours, you can send messages to firstname.lastname@example.org.
A: yes, the hair can be in the water, it is good quality, don't worry.
Q2: Can I change the hairstyle by dipping them in hot water?
A: The hairstyle is complete, please do not change it.
Q3: Can dye the wig into another color?
The hair material is synthetic, and it can't be dyed, for other colors just simply visitlocs wigs collection.
1. Wash and deep condition hair regularly, one/two weeks a time is OK.
2. Detangle the hair gently by hand before washing to prevent shedding.
How to avoid tangling?
You should wash your hair with mild shampoo and conditioner weekly, don't use a hairdryer. If you feel a little Buttercup, you can use some apple cider vinegar and a little water to apply it, which will also make your hair supple. Just use your hand to comb the hair to avoid tangles and shedding. you can use it for longer.
How to preserve the braided wig?
Although the style can withstand a lot, you still need to make sure that you preserve yourbraided wig. If you are wearing your braided wigmoussing stray hair down will probably be the way to go. If your hair is curly, then spritzing the hair with water and moussing the hair every now and then will be a necessity.
How to wash the wig?
After washing a wig, do not shake it in a towel. Be careful and dry it piece-by-piece. This makes sure that strands of fibers don't fall off. Also, never style your wig while it's wet. Even those wet-to-style hairstyles are known to damage your wig.
How to dry the wig?
After saturating your wig in water, squeeze it dry. Don't wring it or base your wig could become mis-shaped and dry funny.